How to File an Attorney General Complaint (50-State Guide)

Camila Lopez - Government Complaints - December 8, 2022

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State attorney generals are the primary enforcers of consumer protection laws in their states and are a good resource to those confronted by unjust practices and deceptive businesses. 

Filing a complaint with the attorney general can be as easy as completing a complaint form online or calling the complaint hotline.

State 

Additional Information

Alabama

Consumers can submit complaints online and by phone.

Alaska

Consumers can submit a complaint in person, online, and by phone.

Arizona

Consumers can file a complaint by phone, online, mail, or fax.

Arkansas

Attorney General staff may help by contacting a business and mediating a positive resolution.

California

The California attorney general accepts complaints by phone, mail, fax, or online. 

Colorado

The Attorney General’s office does not have the authority to provide legal advice or legal representation to individuals and does not have the authority to investigate or prosecute your case.

Connecticut

Complaints may be submitted anonymously, but the attorney general will have no way to update you on the status of the complaint.

Delaware

Consumers can submit complaints by calling, emailing, or submitting a form online.

Florida

The Office of Citizen Services' operators do NOT monitor emails on weekends, holidays, or after weekday business hours (M-F 8 AM-5 PM).

Georgia

Anonymous complaints can be submitted.

Hawaii

Consumers can file online or by mail.

Idaho

Enforcement and defense of Idaho’s Master Settlement Agreement (MSA) with the tobacco industry also falls within the purview of the Consumer Protection Division’s delegated duties.

Illinois

Consumers can file a complaint online or submit a consumer complaint form to the Attorney General’s Office in the mail or person.

Indiana

You can file a consumer complaint with the Indiana Attorney General's Office online or by filling out a printable form.

Iowa

Consumers can file a complaint online, by mail, fax, and phone.

Kansas

Consumers filing a claim in Sedgwick, Wyandotte, or Johnson County can file directly with their local district attorney’s office.

Kentucky

You can file a consumer complaint online or by phone.

Louisiana

Consumers can file their consumer dispute forms online, by mail, or through the Consumer Protection Hotline.

Maine

Many consumer issues with businesses are resolved through the free and voluntary Consumer Mediation Service, the attorney general can determine whether it would be right for your situation after a brief email exchange or phone call.

Maryland

Consumers can file a complaint online or by mail.

Massachusetts

Consumers can file online, by phone, mail, or in person.

Michigan

If Consumers have questions about filing a complaint, they can call 517-335-7599. In-state residents can also call 877-765-8388.

Minnesota

Consumers can only file a complaint by mail, but if they have questions call their office at 651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities)

Mississippi

Consumers can file a claim online or they can consult a mediator via email.

Missouri

For more information on consumer complaints in Missouri,  Consumer Protection: 800-392-8222

Montana

Consumers can send mail, fax, or file a complaint online.

Nebraska

Consumers can file complaints online or by mail.

Nevada

If you would like to email our office regarding an opinion, inquiry, views, or concerns about specific issues, please email us at aginquiries@ag.nv.gov.

New Hampshire

If you wish to file online, you will need to register with the State for filing forms online.

New Jersey

Consumers can file a complaint online or by email

New Mexico

Consumers can also file a complaint in Spanish.

New York

Informal mediation between consumer and business available. 

North Carolina

North Carolina attorney general responds to 20,000 consumer complaints each year. If they find a pattern of illegal business practices, they can enforce the law on behalf of all North Carolina consumers.

North Dakota

The North Dakota Office of Attorney General, including the Consumer Protection Division, does not process, take action in response to, or keep anonymous complaints. 

Ohio

Live chat agents can provide basic guidance and assistance, however, the transcript of the live chat is considered public record.

Oklahoma

File a consumer complaint with the Office of the Attorney General by downloading and completing the form below. Then, save the completed form as a PDF and email it to ConsumerProtection@oag.ok.gov with "Complaint" in the subject line. You may also attach any relevant documentation to your email.

Oregon

The Oregon Consumer Hotline is (1-877-877-9392)

Pennsylvania

The Pennsylvania Office of Attorney General receives more than 50,000 complaints and referrals each year.

Rhode Island

Consumer complaints can be submitted over the phone or via a form online.

South Carolina

Consumer complaints can be submitted by mail, by fax to 803-734-3677, or by email to agsecurities@scag.gov.  

South Dakota

Consumers can email the South Dakota Consumer Protection office of the attorney general at consumerhelp@state.sd.us or can call 1-800-300-1986 for help. 

Tennessee

Processing may take up to 14 days depending on the current caseload.

Texas

Consumer Protection Hotline at 1-800-621-0508.

Utah

The Utah Department of commerce division of consumer protection has a consumer referral guide: https://consumerprotection.utah.gov/consumerguide.html 

Vermont

For four decades, the Vermont Attorney General and UVM have worked together to help Vermont consumers and businesses. CAP student volunteers and professional staff can help you solve problems with a business, find answers from state government and connect you with resources.

Virginia

Note that price gouging complaints related to the sales of motor fuels should be filed with the Virginia Department of Agriculture & Consumer Services, Office of Weights & Measures **

Washington

Consumers can file a complaint online or by mail.

Washington D.C.

To file a complaint in Washington D.C., consumers can chat with a virtual assistant, by texting “COMPLAINT” to (202) 738-5212, by phone, or by completing an online form.

West Virginia,

You can file a complaint by mail, by email, or via the online form.

Wisconsin

Filing a consumer complaint in Wisconsin requires that the consumer identify which agency handles the issue they want to file for. There are 7 different agencies that deal with consumer complaints, all with different contact information.

Wyoming

The Consumer Protection and Antitrust Unit (CPAU) at the Wyoming Attorney General's Office promotes consumer protection through a variety of consumer education and outreach initiatives, including its consumer education page and its social media presence.

Once you file a complaint with the attorney general, they will usually let you know of the next steps they will take. Many times, they will investigate your complaint and if there are many consumers with similar types of complaints, they will take legal action against the business. 

Some attorney generals have a mediation process for consumer complaints where you can mediate your complaint with the business.

Author

Camila Lopez

Chief Legal Architect & Co-Founder @ People Clerk. Camila is an attorney, consumer advocate, and certified mediator. Her passion is breaking down complicated legal processes so that people without an attorney can get justice.

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